Skip to content
Elvedin’s story at Mitie
This is Elvedin Zdralovic’s story, Operations Manager at Mitie.
After years working in security, Elvedin needed a new challenge. Since joining Mitie, he has completed a management apprenticeship and rapidly progressed to the role of Operations Manager, picking up several Mitie Star Awards along the way.
“Mitie is growing rapidly – there are so many opportunities. Remember, small steps lead to a better future. Go for it!”
What’s your Mitie story?
“I’ve worked in security for a number of years across various organisations. If I’m honest, at times I saw it as a bit of a ‘dead end’ job. Since I joined Mitie in 2017, I’ve progressed quickly, building a solid career that I love!
“I started as security officer and was quickly asked to act as a relief supervisor. I was often asked to go to various sites that were experiencing issues and act as a ‘trouble shooter’. This led to a permanent supervisor position.
“I knew that I wanted to progress within the organisation and took the opportunity to complete a Level 3 Management Apprenticeship. It was tough, juggling studying with full time work. Due to the pandemic, it also took longer than planned to complete the course – but I got there! As challenging as it was, I learnt so many skills that I was able to take back to the workplace, including better communication with our customers and better management of the team.
“My manager has been really supportive throughout – coaching and training me in some of the practical skills I’d need to work in management. This year, I started my current role of Operations Manager. I can’t believe how far I’ve come!”
How have you been recognised and rewarded for your work?
“I’ve received a number of Mitie Stars over the years, but, just as importantly, a job well done is always acknowledged which I really appreciate.”
What advice would you give to others embarking on a career with Mitie?
“Go for it! There are so many opportunities at Mitie – its rapidly growing. And remember, small steps lead to a better future!”
Elvedin is just one of thousands of dedicated Mitie colleagues, each inspired and enabled to achieve their potential. By combining innovation with intelligence and applying the power of technology, we’re supporting our people to proudly make a difference, every single day.
Interested in working at Mitie?
Interested in working at Mitie? We have roles available across the organisation. Explore our Careers website to find out more and apply for a role.
Read next
High performance provides bold new focus for Mitie
An exciting commitment to elevating the performance of the built environment is at the heart of Mitie’s newly revealed corporate narrative. With 72,000 colleagues working across the public and private sectors, and delivery that…
Mitie recognised as UK Top Employer for seventh consecutive year
Mitie, the UK’s leading facilities transformation company, has been recognised as a UK Top Employer for the seventh consecutive year. With a growing workforce of 72,000 colleagues in a competitive market for attracting and…
How we’re using AI to drive facilities transformation
As AI plays a growing role in facilities management, we share how Mitie is putting this transformative technology to use – and what that means for our clients. By Anindya Biswas and Michael Moulsdale…
Mitie partners WalkSafe as people feel unsafe after dark
As Mitie announces its partnership with WalkSafe, the UK’s leading personal safety app, a new survey on perceptions of safety has found that 44% of women and 21% of men do not feel safe…