Insight 16 November 2022

Marcus’s story at Mitie

This is Marcus Allen’s story, Cleaning Operative at Mitie.

Marcus had struggled to find a role that was right for him for some time. With the help and support of The Mitie Foundation, and a manager who understood his specific needs, he’s now enjoying being part of the busy cleaning team at Birmingham New Street.

“I’m open about who I am, and my amazing team appreciate and support this.”

Marcus Allen, Cleaning Operative at Mitie
Marcus Allen, Cleaning Operative at Mitie

What’s your Mitie story?

“I came to Mitie through the Foundation – I’d been looking for work for a long time and I was so keen to get a job. The Mitie Foundation were really helpful – they helped me to prepare for work and supported me with the interview process and some of the logistics. As soon as I started my work experience as a cleaning operative at Birmingham New Street Station, I knew I wanted the job!

“I’ve tried various jobs before that just haven’t worked out for me. Here, my team look out for me and treat me with respect.

“I really enjoy my role, every day is different, and I meet so many different people. The people I work with are amazing – they back me and I back them. I describe us as a wolfpack! There are no words to describe how grateful I am for the support around me.

“Ultimately, I’d like to work full time – I’m working up to it so I’m not overwhelmed.”

How have you been recognised and rewarded for your work?

“My manager is always giving me feedback on my performance so I know I’m doing well. He says my timekeeping and attendance are impeccable, which I think is down to my attitude.

“I got a Mitie Star for the work we did as a team across the station for the Commonwealth Games. We were so busy and all had to step up!”

What advice would you give to others embarking on a career with Mitie?

“Keep working towards your goal – keep pushing forward. If things hold you back, keep pushing through it and you’ll achieve your final goal!”

Marcus is just one of thousands of dedicated Mitie colleagues, each inspired and enabled to achieve their potential. By combining innovation with intelligence and applying the power of technology, we’re supporting our people to proudly make a difference, every single day.

Interested in working at Mitie?

Interested in working at Mitie? We have roles available across the organisation. Explore our Careers website to find out more and apply for a role.

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