Press Release 9 November 2020 Mitie wins new contract with Bravissimo Mitie has won a new contract to deliver maintenance and security services for Bravissimo, the lingerie and swimwear retailer: www.bravissimo.comThe contract is for three years and covers 28 Bravissimo sites including its head office and warehouse in Warwickshire, and UK wide retail storesMitie will roll-out its facilities management app and reporting platform, Mozaic, allowing Bravissimo employees to raise issues and track each job’s progress Mitie has won a new three-year contract to provide maintenance and security services for Bravissimo, the lingerie and swimwear retailer. The new partnership, which started on 23 October 2020, sees Mitie delivering security, repair and maintenance services for all 28 Bravissimo sites in the UK, including its 26 retail stores, as well as its head office and warehouse in Warwickshire. In Bravissimo’s 26 stores, Mitie will ensure that stores’ safety equipment – such as sprinklers, emergency lighting, fire alarms and extinguishers – is working correctly, as well as maintaining boilers and heating systems in line with gas safety regulations and checking that water systems are not accumulating bacteria. These health and safety reviews are essential to ensure that the shops are safe for Bravissimo employees and customers. Designing a forward maintenance and replacement plan for equipment, such as HVAC, in all 28 sites is also central to the contract. Mitie will review and collect equipment data, such as equipment condition, downtime and repair costs. This information will then be used to create a forward maintenance plan to manage the retailer’s repair and replacement regimes, giving a better understanding of potential costs and supporting financial planning. Technology will be a key part of the contract, with Mitie setting-up a 24/7 helpdesk and rolling out its facilities management app to allow Bravissimo employees to contact Mitie colleagues and raise issues, ranging from a broken automatic door in store or a conveyor not rolling correctly at the warehouse, with them. In addition to this, Mitie will provide Bravissimo site managers with access to its reporting platform, Mozaic. Through Mozaic, Bravissimo colleagues will be able to access a detailed activity log, including number of jobs carried out and time spent on each task, to ensure Bravissimo is always up-to-date on the work carried out across its sites. As part of the contract, Mitie is also providing security services, including key holding, CCTV and alarm monitoring, for all 28 sites in the UK. Carlo Alloni, Managing Director, Technical Services and Integrated Facilities Management, Mitie, said: “We’re very pleased to have been chosen by Bravissimo to deliver maintenance and security services at its 28 sites. We look forward to using our technology, coupled with our engineering expertise, to deliver a robust maintenance programme that will ensure the best experience for both the Bravissimo team and their customers.” David Hinckley, Health, Safety & Facilities Manager, Bravissimo, said: “We were overwhelmed with the understanding and opportunity that Mitie brought with them to the table. Working together, we will be ensuring our facilities and maintenance of our stores, warehouse and head office will provide the best for our customers and people.” Read next Press Release 3 October 2022 Mitie hits all annual ESG targets putting it on track to meet 2025 goals 2022 ESG report released detailing how Mitie hit all 13 ESG targets for the year, putting Mitie on track to meet its overall 2025 ESG goals Environmental highlights include saving customers 375,000 tonnes of… Read More Press Release 27 September 2022 Broadcaster extends facilities management contract with Mitie The BBC has extended its facilities management contract with Mitie for a further two years 780 colleagues work on the contract, delivering a range of integrated FM services for the broadcaster’s sites including its… Read More Press Release 12 May 2022 Andy Burnham unveils Mitie’s new northern technology hub Mitie has unveiled its new Technical Services Operations Centre (TSOC) in Wythenshawe, Greater Manchester, showcasing its cutting-edge workplace technology Officially opened by Andy Burnham, Mayor of Greater Manchester, the TSOC is Mitie’s new Hub… Read More Press Release 28 April 2022 Mitie showcases latest innovation with the launch of its Cleaning and Hygiene Centre of Excellence • Mitie has launched its new Cleaning and Hygiene Centre of Excellence, to showcase the latest innovation in cleaning science and technology• Made up of six Zones, the new Centre in Birmingham demonstrates best… Read More See Resource Archive
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