Report 23 October 2025

The multigenerational game: Employers juggle a balancing act

New research from Mitie, ‘The multigenerational game: Creating a workplace that works for everybody’, reveals that while both older and younger workforces are embracing technology at work, there are generational differences in how they…

Report 29 September 2025

Create a workplace that works for everybody

For the first time in history, UK workplaces are experiencing five generations of employees clocking in together. With this comes huge benefits to organisations – the years of knowledge bought by older colleagues, as…

Report 26 June 2025

Why it’s time to retire the title ‘receptionist’

When I say ‘receptionist,’ what do you picture? Probably a desk. A phone. A smile. But that’s only a fraction of the story. With the push for cost savings and greater efficiency, today’s guest…

Report 26 June 2025

Did you know actors can help guest services delight and inspire?

Learn how unique training methods create exceptional guest services. Expectations are rising across the board. Your colleagues are demanding friendly, functional and productive spaces to work in. And visitors are seeking memorable experiences. You…

Report 31 March 2025

Are you guarding against corporate catfish?

Threats to the organisation’s CEO are coming thick and fast. A shadowy group of ‘activists’ is plotting to compromise digital security and threatening a violent attack, with a warning to be careful outside the…