Report 12 July 2022

Mitie’s CEO on the Science of Service

Discover how the Science of Service® is helping Mitie to re-write the rules of Facilities Management from our CEO Phil Bentley. Find out why it is changing the conversations we are having with our customers from short term savings…

Report 11 July 2022

The Science of Service in the words of our people

What learning is Facilities Management taking from the automotive industry? How is virtual reality equipping our engineers with the knowledge to deliver that all-important first-time fix? And how are Mitie reducing customer alarm incidents…

Report 16 June 2022

IDNO vs DNO: What’s the difference?

When a new electricity supply is required for a development, the organisation who owns the cables in the area will need to be contacted to see if there is available capacity. This organisation is…

Report 16 June 2022

Building Network Operator (BNO) installations made easy

We like to make electrical connections simple. ‘Building Network Operator’ or BNO is a term often heard in relation to apartment or mixed-use developments. Cutting through the technical terminology and legal details can be…

Report 11 May 2022

What is the link between FM and sustainability?

Pradyumna V. Pandit, MD of Sustainability and Energy Services at Mitie gives his insight on the link between FM and sustainability. “As a sector that is often working behind the scenes, World FM Day…