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Police services
Respectful treatment, efficient delivery and sensitive clinical and forensic healthcare are all part of our work with the Police. From transportation to custody suites and conducting initial assessments, to referring vulnerable individuals to partners and charities for specialist support, we uphold dignity and efficiency.
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How we can help
Mitie provides tailored support to 31 of 43 Police forces across the country, keeping communities safe and ensuring the wellbeing of those in the justice system.
Expert support for people in Police care
There are many reasons why people may attend a Police custody suite, from facing criminal proceedings to undergoing forensic medical examination.
From custody detention officers to healthcare professionals including clinicians, nurses and paramedics, Mitie colleagues offer deep experience and respect for individual circumstances.
Expert healthcare professionals and custody detention officers
Mitie’s healthcare professionals (HCPs) and custody detention officers (CDOs) undergo comprehensive training and career development.
Improving lives with partner support
Mitie works with a range of partner organisations to make sure people in Police care continue to be supported beyond custody.
Thanks to a wide partner network, which includes the NHS and a range of charities, further help is available for:
• Mental health issues
• Alcohol and drug addiction
• Trauma
• Preventing reoffending
• Housing
Technology-supported delivery making Police Services seamless
Mitie’s approach is backed by the latest technology, which makes for a smooth and positive experience for both colleagues and people in our care.
Working with our IT partners, we deliver and manage digital solutions that provide the following benefits:
• Easy booking in processes
• Efficient referrals for vulnerable individuals to our specialist partners
• Effective incident logging
• Compliant record storage and updates
• Reduced admin time, freeing colleagues for core tasks
59,000
people in detention successfully managed from point of arrival in custody across our custody detention contracts
98%+
service requests responded to on time
300,000
medical interventions completed across our forensic healthcare contracts
£1.4m
social value generated across Police Services (Apr 23–Feb 24)
Have you stayed in custody?
Access Mitie’s safeguarding declaration and medical advice leaflets.
During your stay in custody, you will have been seen by a healthcare professional and have been informed of various advice leaflets that are available to you.
Our services for Police forces
Looking for our other Care + Custody services?
Alongside work in police stations, Mitie also provides services for prisons, the justice sector and within immigration centres for the Home Office across the UK.
Meet the team
How can we help your organisation?
We’d love to chat about working together so your organisation can benefit from Mitie’s exceptional Police Services. Please fill in the short form and a member of the team will get right back to you.