Document Management

We manage documents through their entire lifecycle, from creation to destruction, and can deliver services at your offices or in our dedicated off-site facilities. By embracing evolving technologies, such as artificial intelligence automation and workplace analytics, we can better connect your people to their documents and data.

Getting Britain Back to Business: a guide to reopening facilities

After the disruption of COVID-19, organisations must coordinate an efficient, secure and fully supported process for the reopening of facilities.

Mitie have produced a ‘Getting Britain Back to Business’ guide which sets out the steps you need to take for your organisation to return to work safely, productively and efficiently. It aims to provide a measured, coordinated approach, to mitigate risk, to increase resilience and to improve efficiency.

Find out more

Our Services

We provide a wide range of innovative document and information management services. And we have experience of doing so for clients in sectors where the integrity of documents is key.

These services include digital information management, traditional and pioneering document management solutions and advice on how to create a seamless digital and physical data environment.


contract retention


items of post fulfilled by hybrid mail annually


of top 20 UK-based law firms supported


impressions printed on behalf of our customers

Documents and Data

We offer a range of traditional, digital and overflow solutions to meet your document and data management needs.

We have been providing on-site services for over 17 years. We can manage your current operational activity including mailroom, print room, creative and design, porterage, courier services, records management and more. And while we’re doing that, we will work with you to deliver innovation and unlock savings for your business.

We have numerous interlinked technologies and services that we combine to deliver document process automation and digitisation solutions for our clients. Through transforming unstructured data to business intelligence, we support our clients in creating seamless digital and physical environments, preparing them for a transition to a digital world.

Our solutions include digital mail, hybrid mail, invoice processing, document scanning, data analysis and compliance platforms. These solutions support our clients by automating traditional paper-based processes, increasing operational efficiencies, reducing costs, streamlining workflows, increasing compliance and delivering valuable data and knowledge.

If you ever need a little extra document management and data support, we can help. We can assist with supply chain management, print management and fulfilment, web-to-print and even offer an eBible service. Our eBible allows you to consolidate large amounts of information into intelligent and easily accessible electronic documents.

We take a holistic approach to document process outsourcing. Whether you want a managed print solution, outsourced mailroom activities or a complete restructuring of your document workflows and processes, we can help.

Insights & News

Article 15 September 2020

Mitie awards an extra day of holiday to more than 25,000 frontline heroes

Mitie’s frontline heroes have been working tirelessly to keep the UK running during the pandemic – cleaning supermarkets and hospitals; setting-up drive-in test centres and Nightingale Hospitals; and maintaining production lines in pharmaceutical plants. As a thank you for their efforts, Mitie has awarded an extra day of holiday to more than 25,000 frontline non-management colleagues to enable them to take some additional time out to rest and recuperate.

We decided to retain the services of Mitie for a variety of reasons – they communicate openly with us…deliver on the services that they are contracted to deliver and do it well.

Alasdair MacRitchie, Senior Facilities Manager, White & Case LLP

We work very closely with Mitie to ensure our values are aligned to provide service excellence for our clients. With both parties working closely together there is a One Team culture showing imagination and determination to meet Linklaters’ vision of being best in class.

Bob Jones, Head of UK Operations, Linklaters LLP

Meet the Team

How can we help?

If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.

Please fill in our short form and a member of our team will be in touch.

Other Mitie Services

Engineering Projects

We offer self-delivered, end-to-end engineering project services, from design and build through to commissioning. An experienced principal contractor, we manage and deliver a wide range of construction and refit work for our customers, right across the commercial, retail, industrial, social and domestic property sectors. Our in-house capabilities and specialist services include consultancy, design, construction, delivery, warranty management, project management and risk management.

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