Healthcare Services Working with over 40 NHS Trusts demonstrates our expertise covering the full spectrum of healthcare services. Powered by data, technology and flexible specialist personnel, our insight provides the latest solutions for customers including hospitals and local authorities. Servicing in real-time, we meet the highest level of standards across challenging environments while maintaining safety for your teams as well as ours. The Science of Service for Healthcare Mitie’s services support the NHS to provide exceptional patient outcomes through cost effective and sustainable facilities management. Applying the power of technology, intelligent data and exceptional people. Find out more Our Services Our range of focused services including catering, cleaning and portering is managed by strong technical capability underpinned by our one-team approach. Progressive and always-on, we ensure environments are safe to enable effective care. Therefore, patient and staff safety through the services we deliver is at forefront of what we do empowering healthcare establishments to operate at maximum efficiency. 0m m2 of hospital space cleaned each year 0 portering tasks undertaken each year 0m patient meals served each year 0 cups of coffee sold each year in our hospital retail outlets Our Services Our range of focused services including catering, cleaning and portering is managed by strong technical capability underpinned by our one-team approach. Progressive and always-on, we ensure environments are safe to enable effective care. Therefore, patient and staff safety through the services we deliver is at forefront of what we do empowering healthcare establishments to operate at maximum efficiency. Cleaning Keeping facilities clean for hospital users is top of our agenda. We are fully compliant with NHS cleaning standards and our service is subject to close scrutiny through rigorous checking processes. Our award-winning training facilities are accredited by the British Institute of Cleaning Science (BICSc), which means our cleaning personnel are trained to the highest level. Our teams are also supported by a specialist Infection Control Advisor, ensuring we are kept up-to-date with the latest cleaning guidance and techniques. Helpdesk We understand the importance of having a responsive and effective helpdesk solution to deal with service requests speedily and efficiently. Our helpdesk acts as the hub for planning, task management and reporting on all our services through a cloud-based solution that uses market-leading software. You can also benefit from access to our system giving you a real-time view of the progress of all tasks. Patient Catering We offer a fresh approach to patient catering which challenges traditional approaches to food delivery in hospitals. Working closely with our customers’ dietetic and speech and language therapy teams, we create tailored menus using a combination of different meal systems. This means we can cater for all medical specialities as well as meet cultural and nutritional requirements. We take great care and pride in providing appetising and nutritionally-balanced meals that help speed up recovery and promote wellbeing. Portering Our portering teams are there for you 24 hours a day, seamlessly helping to maintain patient flow around the hospital. Flexibility and effective planning are crucial to maximising efficiency and so we use cutting-edge technology to monitor and allocate the workload and track every task. Add to this the unrivalled customer care training we give our porters and you have all the elements of a professional, caring and responsive service. Retail Catering ‘The Dining Room’ and ‘The All Good Coffee Co.’ are our flagship retail brands for the healthcare sector. Our mission is a simple one; to give our customers great tasting food and drink in a great looking environment, which wouldn’t seem out of place on the high street. As well as traditional favourites, we have created a range of other ‘pop-up’ offers that reflect contemporary trends and give your customers real variety and choice. Security As the largest intelligence and technology-led security business in the UK, we have the expertise to meet a broad spectrum of healthcare security requirements, whether that’s manned guarding, mobile patrols, CCTV surveillance, key holding, alarm response or something more bespoke. We hold Security Industry Association (SIA) approved contractor status, guaranteeing the highest calibre of security personnel are placed on your sites to protect your people, buildings and assets. 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Yorkshire Water is a major provider of essential water… Read More Press Release 30 May 2023 Contract renewal continues to fuel Mitie’s partnership with Westinghouse Springfields Fuels Ltd Mitie Security, the UK’s leading intelligence and technology-led security provider, has been awarded a new five-year contract extension by Westinghouse Springfields Fuels Ltd. The contract extension will build on Mitie’s decade-long partnership with Westinghouse… Read More Article 22 May 2023 6 ways to reduce your organisation’s carbon footprint With over half of the UK’s largest organisations committed to eliminating their carbon emissions by 2050*, there’s growing momentum to reduce our collective carbon footprint. The climate crisis, and the recognised impact of global… Read More Article 19 May 2023 How to protect your lone workers The Health and Safety Executive (HSE) defines lone workers as “those who work by themselves without close or direct supervision.” We typically think of roles like out-of-hours security guards, in industrial locations, and of… Read More Article 18 May 2023 What are the best office security systems? In this article, we’ll explore the essentials in office security systems, and the latest innovations that can help your organisation deliver robust protection. The essentials in office security Specific office security requirements and priorities… Read More Load More Meet the Team Jacinto Jesus Operations Director, Mitie Healthcare View Linkedin profile View Twitter profile Michael Nunes Operations Development Director, Mitie Healthcare View Linkedin profile Shaun Eagelton Solutions Director Richard Smith Head of Catering How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch. If you have a supplier enquiry, please visit our dedicated portal on www.mitiesuppliers.com
Press Release 1 June 2023 Mitie makes a splash with new Yorkshire Water contract Mitie, the UK’s leading facilities management company, has been awarded a new contract with Yorkshire Water to deliver on-site grounds maintenance services for three years. Yorkshire Water is a major provider of essential water… Read More
Press Release 30 May 2023 Contract renewal continues to fuel Mitie’s partnership with Westinghouse Springfields Fuels Ltd Mitie Security, the UK’s leading intelligence and technology-led security provider, has been awarded a new five-year contract extension by Westinghouse Springfields Fuels Ltd. The contract extension will build on Mitie’s decade-long partnership with Westinghouse… Read More
Article 22 May 2023 6 ways to reduce your organisation’s carbon footprint With over half of the UK’s largest organisations committed to eliminating their carbon emissions by 2050*, there’s growing momentum to reduce our collective carbon footprint. The climate crisis, and the recognised impact of global… Read More
Article 19 May 2023 How to protect your lone workers The Health and Safety Executive (HSE) defines lone workers as “those who work by themselves without close or direct supervision.” We typically think of roles like out-of-hours security guards, in industrial locations, and of… Read More
Article 18 May 2023 What are the best office security systems? In this article, we’ll explore the essentials in office security systems, and the latest innovations that can help your organisation deliver robust protection. The essentials in office security Specific office security requirements and priorities… Read More