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Enabling Safer Communities
Society is changing. Crime and protests are on the rise, including increasing violence against women and girls and greater risks to retail workers.
At Mitie, we understand it is our moral and corporate responsibility to promote safety. We also recognise the importance of giving people the assurance their security is being safeguarded, reducing anxiety and supporting everyone to thrive. That is why we are committed to enabling Safer Communities for colleagues, customers and the public.
How we help
Mitie’s ambition for Safer Communities requires a range of organisations to work as a collective. By bringing together the police, our clients, and the wider industry, we are enabling environments where people feel secure and supported. Whether commuting, at work or simply out and about in the local community, we take care of people’s safety and peace of mind through five key pillars. These form our ‘Safer Communities Pledge’.
Collaboration
We are committed to making collaboration happen through encouraging shared responsibility. By breaking down silos, we help the Police, wider industry and our customers to work together for the safety of all, enabling communities where everyone can thrive.
Information
The impact of the Worker Protection Act and Martyn’s Law mean it is crucial for data and intelligence to be shared among agencies with a role in public safety. Shared information networks enable the likelihood of risks and threats to be calculated more accurately. This enhances community security.
Education and rehabilitation
Breaking the cycle of offending is no easy task. Through raising awareness of the impact of education and rehabilitation, and their importance in counteracting crime and anti-social behaviour, we help individuals start a new chapter.
Initiation
We understand community safety needs everyone to play their part. That is why Mitie is spearheading the move to enable safer environments, taking positive action in our business, with our clients and in Government.
Empowerment
Raising awareness and improving how people manage their personal safety is a crucial part of Safer Communities. Mitie helps to empower everyone – colleagues, customers and the public – with access to safety tools and resources like WalkSafe, the UK’s leading personal safety app.
Leading in safety
Through our nationwide presence of 72,000 colleagues, real-time intelligence and advanced technology, our ambition is to support communities through data-driven, actionable insights and help address the safety challenges they face. We are also supporting organisations with the implementation of new legislation, like the Worker Protection Act and Martyn’s Law.
Worker Protection Act
The Worker Protection Act 2023 is an amendment to the 2010 Equality Act, which came into effect in October 2024. Organisations must now take reasonable steps to prevent sexual harassment of their employees. This means measures aimed at protecting colleagues not only at work, but also when attending training courses, external meetings and work-related social events.
The legislation establishes a legal framework to maintain a secure, fair and supportive working environment. Organisations benefit too; compliance can bring enhanced productivity, reduced costs and improved reputation in the marketplace. This strengthens the public image of your organisation, making it a top preference for exceptional talent when choosing an employer.
WalkSafe
WalkSafe is the UK’s leading personal safety app. It combines journey-sharing features with a national Safe Space map, which plots safety-trained venues across the UK. Colleagues at these locations can help people who are feeling vulnerable.
With its suite of tracking and non-tracking features, WalkSafe is more than a traditional personal safety tool. It is tailored to empower organisations to protect the workforce, supporting colleague safety, wherever their working day takes them.
Find out more about WalkSafe
Martyn’s Law
This legislation is designed to provide better protection from terrorism for the public. It has been championed by Figen Murray, OBE, whose son, Martyn Hett, was killed in the 2017 Manchester Arena bombing.
As of March 2025, the Bill is going through Parliament. When introduced, those responsible for premises and events must take steps to mitigate the impact of terrorism. Should an attack take place, they must have measures in place to reduce the harm suffered by those involved.
Want to know more?
Talk to us about how your organisation can support the ambition to enable Safer Communities for everyone.