Case study 2 February 2020 Co-op – resourcing a demanding mobilisation The challenge In 8 weeks, we needed to mobilise a security services contract across 350 Co-op stores nationally. The outgoing supplier was subcontracting out 30% of the hours, and as such, these Officers were not subject to TUPE Manning levels. Solution To meet this extremely demanding mobilisation schedule, we sought, identified and appointed a dedicated Account Director. Outcome A national recruitment was deployed and although timelines were extremely demanding, 100% of vacancies, including 3 dedicated management roles, were recruited for contract go live. This was one of our most successful mobilisations to date, and our relationship with Co-op goes from strength to strength: “Mitie provided us with a seamless mobilisation into contract go live, a huge credit and thanks goes to our Account Director…the comms were consistent, and ownership was great. All sites went live, in line with the mobilisation plan in addition to rolling out the MI platform, Merlin.” Senior Procurement Lead, Co-op More information To drive and deliver service excellence through MI transparency, Merlin Protect 24/7, our propriety online security task and incident management system platform, is deployed on the contract. Read next Case study 2 February 2020 JLL – transferring 750 staff from 30 different providers An already stretching mobilisation was made more challenging by the incumbent provider not providing timely/accurate information about staff terms and conditions. Read More Case study 2 February 2020 Wilko – aligned values We managed to successfully transfer and integrate 127 in-house security officers, some of whom had been working for the Wilko family for over 20 years. Read More Case study 2 February 2020 Travis Perkins – creating a safer and more secure environment Travis Perkins is a great example of national scale and coverage. We provide national maintenance and installation services to the group of companies for CCTV, intruder, access control and associated systems. Read More See Resource Archive
Case study 2 February 2020 JLL – transferring 750 staff from 30 different providers An already stretching mobilisation was made more challenging by the incumbent provider not providing timely/accurate information about staff terms and conditions. Read More
Case study 2 February 2020 Wilko – aligned values We managed to successfully transfer and integrate 127 in-house security officers, some of whom had been working for the Wilko family for over 20 years. Read More
Case study 2 February 2020 Travis Perkins – creating a safer and more secure environment Travis Perkins is a great example of national scale and coverage. We provide national maintenance and installation services to the group of companies for CCTV, intruder, access control and associated systems. Read More
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