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Sustainability reports
We have set ourselves challenging environmental targets to improve performance in everything, from carbon emissions to waste to green energy use.
- Latest results
- Carbon reduction plans
- Dashboards & reports
Progress against our targets in FY25
FY25 target: Reduce our Scope 1 and 2 emissions (UK and overseas) to 12,775 tonnes
FY24: 16,871
FY25 target: Reduce Scope 3 emissions (global) to 275,752 tonnes
FY24: 273,336
FY25 target: 80% of fleet zero carbon
FY24: 66%
FY25 target: Reduce waste to landfill at Mitie sites to 0 tonnes
FY24: 0 tonnes
ESG Report 2025
Mitie’s latest ESG Report outlines progress across all areas of our Environmental, Social and Governance strategy. It also shares key achievements for the pillars of our framework: Environment, People, Community, Responsible Supply Chain and Innovation.
View our latest report
Interested in our past performance? All our ESG and other reports are available to download.
Carbon and environmental reporting for Mitie Group is overseen by Jason Roberts, Group Director of Sustainability & Social Value.
Due to acquisitions and business growth, Mitie re-baselined in FY22, with the below tables showing FY22 performance, and targets from FY23 onwards. Mitie’s emissions data now includes all operations, including UK and overseas. We have two separate carbon targets to support our net zero commitments for Scope 1 and 2 by 2025, and Scope 3 by 2035.
| Carbon targets (tCO2e) | FY22 New baseline* | FY23 | FY24 | FY25 | FY26 |
| Scope 1 and 2 | 20,596 | 20,300 | 16,900 | 12,775 | 8,400 |
| Scope 3 | 332,035 | 315,433 | 296,507 | 275,752 | 253,692 |
| Total | 352,631 | 335,733 | 313,407 | 288,527 | 262,092 |
*The baseline for Scope 1 & 2 emissions remains the same for FY22 and FY23, reflecting the UK only targets. From FY24 onwards, the targets have been updated to include both UK and overseas reporting.
| Science-based carbon targets (tCO2e | FY22 baseline | FY23 | FY24 | FY25 | FY26 |
| SBTi Scope 1 and 2 | 20,596 | 19,558 | 18,520 | 17,482 | 16,444 |
| SBTi Scope 3 | 332,035 | 317,085 | 302,135 | 287,185 | 272,235 |
| SBTi Total | 352,631 | 336,643 | 320,655 | 304,667 | 288,679 |
Note: Carbon credits have been included from FY24 onwards
ESG targets
Mitie has set 14 industry-leading ESG targets. These targets relate to Mitie’s social value framework, and the focus areas highlighted within: Environment, Responsible Supply Chain, People and the Community. Innovation, is embedded throughout.
View our ESG targets
From FY23, we have included both our overseas emissions, and our full Scope 3 emissions portfolio, including supply chain, and commuting and working from home to cover our entire workforce.
In FY25, Mitie’s Scope 1 and 2 global emissions (location-based) reduced by 6% to 20,130 tCO2e, continuing our progress towards net zero; net of 4,066 verified emissions-reduction carbon credits, our net Scope 1 and 2 emissions reduced by 22% to 12,775 tCO2e.
UK Scope 1 and 2 emissions totalled 18,171 tCO2e (location-based), an 11% reduction from FY24. This improvement reflects a 20% drop in emissions from fuel combustion across our fleet. As a result, electricity consumption increased by 24% across occupied buildings and 34% for EV charging, reflecting the acceleration of EV transition.
In FY25, we added 1,190 EVs, bringing our total to 6,255 – 74% of our UK fleet – making it one of the largest EV fleets in the UK. This transition has been supported by the installation of over 4,000 EV chargers across Mitie sites, customer locations and colleagues’ homes. Over the past five years, our fleet has grown to over 8,500 vehicles as the business has grown, both organically and through mergers and acquisitions (M&A). To reflect this growth, in FY24 we reduced our targets from 85% to 80% by the end of FY25. We remain committed to our target to transition 85% of the fleet to EV by 31 December 2025, aligning with our net zero targets.
Scope 3 emissions also saw a 7% reduction, to 254,355 tCO2e, supported by improved supplier data and enhanced emissions modelling. Our hybrid approach to Scope 3 accounting using publicly available financial and carbon emissions data combines spend-based and activity-based data. This has enabled more accurate reporting and targeted engagement with suppliers.
Download Mitie's carbon reduction plans
Each of Mitie’s subsidiaries have their own PPN06/21 carbon reduction plan.
Mitie Group PLC – Download
Mitie Security Ltd – Download
Mitie FM Limited – Download
Mitie Technical Facilities Management Ltd – Download
Mitie Cleaning & Environmental Services Ltd – Download
Mitie (Defence) Limited – Download
Mitie FS (UK) Limited – Download
Mitie Care and Custody Ltd – Download
Mitie PFI Ltd – Download
Mitie Ltd – Download
Mitie Waste & Environmental Services Ltd – Download
Interested in our previous Carbon Reduction Plans? You can access them here.
Having established stretching ESG targets for Mitie Group, it was crucial that monthly performance could be tracked and reported, enabling gaps to be identified and interventions developed. The nature of social value means performance data comes from a wide range of systems and locations across the business. By exporting data from various systems and linking them to the interactive visualisation platform, Power BI, we created our ESG dashboard. This allows users to drill down into target areas for each of the organisation’s social value pillars, and by business division.
Mitie uses the Thrive platform, a portal that aligns to PPN06/20 Social Value Model and enables the measurement of social value contributions. It also calculates Mitie Group’s social value impact, which was £317m in FY25 – up 10% on the previous year. When contractually required, Mitie uses the Social Value Portal to measure social value on specific contracts, incorporating the National TOMs Framework (Themes, Outcomes and Measures). This is primarily used in local authorities.
Mitie continuously reviews operations, measuring processes and results to ensure we are performing as well as possible across all aspects of Environment, Social and Governance (ESG). This focus on all aspects of sustainability, together with our approach to innovation and new ways of operating, saw Mitie rated the number one facilities management company globally with a risk rating of 8.3 Negligible Risk, based on the Sustainalytics ESG risk rating report.
Download our ESG Dashboard
ESG ratings, certifications and accreditations
Mitie has a Sustainability and Social Value Policy that covers the environment, energy, carbon and social value. This policy is complemented by an Environmental Policy Statement to provide further environmental detail. The policy is owned by Group Director of Sustainability & Social Value, Jason Roberts and is reviewed and updated annually. The Policy is signed by Mitie’s CEO Phil Bentley.
Following expansion of our ISO 50001 accreditation in 2023 from Mitie Energy to Mitie Group, this certificate now covers all of our significant energy use across our estate and incorporates our entire fleet of over 8,500 vehicles. Our Plan Zero strategy ensures that we are reducing our environmental impact through optimising the efficiency of our sites, which aligns with continuous improvement plans relating to energy performance. This accreditation compliments our ISO 14001:2015 certification, which also covers 100% of Mitie Group’s operations at all sites, providing an external best practice framework for identifying, managing, monitoring and controlling environmental issues, maximising our efforts to reduce our environmental footprint.
In addition, we have also achieved accreditation ISO 22301: Business Continuity Management, ISO 27001: Information Security, ISO 31000: Risk Management, and ISO 44001: Collaborative Relationships. All of these have been secured at a Group level, and therefore cover 100% of Mitie’s operations and sites.
We received third-party verification for our FY24 greenhouse gas data to ISO 14064-1 standard from Optera, along with our social value data, ensuring that our processes are accurate and transparent.
Mitie is a signatory of all three of The Climate Group’s global initiatives: RE100, EV100 and EP100. We are one of only 17 organisations in the world to do so and the only one operating in the facilities management industry.
Mitie sources 100% renewable electricity for sites where we control the energy procurement. RE100 is the global corporate renewable energy initiative, bringing together hundreds of large and ambitious businesses committed to 100% renewable electricity. Led by The Climate Group in partnership with CDP (formerly Carbon Disclosure Project), RE100’s mission is to accelerate a global shift to clean energy and zero carbon grids – delivering a cleaner, healthier future.
In December 2018, Mitie became the first major UK FM provider to launch an electric vehicle (EV) fleet. In FY25, we achieved a 74% electric fleet – a shortfall of 11% from our 85% target. This was due to the rapid growth in Mitie’s fleet. With over 6,000 EVs on the road, our electric fleet is significantly larger than originally envisaged when our targets were set.
EV100 is a global initiative bringing together forward-looking companies committed to accelerating the transition to EV and making electric transport the new normal by 2030.
In the face of rising fuel costs, stricter emissions targets, and a need to address climate change, fleet electrification marks a dramatic step towards reducing the financial and environmental cost of doing business.
Mitie is reducing our fuel consumption year-on-year. Current fleet initiatives include:
- Route planning to minimise unnecessary travel
- Speed limiters on all commercial vehicles (68mph)
- Telematics, including speed enforcement policy
- Vehicle selection to limit engine size to less than 110g/kmCO2
- Driver training that promotes safe, economical driving
- Driver awards to recognise good driving behaviour
- Artificial Intelligence Dashcam that monitors driver behaviour (speed, acceleration, harsh braking) and reduces incidents by up to 60%
- Carbon avoidance via a strategic partnership with Microsoft (Skype / Teams)
- Connected Workspace providing remote BMS connection to reduce travel to site
Mitie has committed to doubling energy productivity in alignment with ISO50001 Energy Management Standard. The Climate Group’s global EP100 initiative, in partnership with the Alliance to Save Energy, brings together a growing group of energy-smart companies committed to improving energy productivity and doing more with less.
Sustainalytics is a leading global provider of environmental, social, governance (ESG) and corporate governance data, research and analysis.
In FY25, Mitie achieved an ESG Risk Rating of 8.3 from Sustainalytics. We ranked 16th out of 421 business support services companies globally.
This means our organisation is at ‘negligible risk’ of experiencing material financial impacts from ESG factors, due to strong ESG risk management. Areas assessed included carbon reduction plans, occupational health and safety, data privacy and security, and bribery and corruption. Overall Mitie placed 133rd out of 14,915 organisations globally – the top 0.89%.
In FY25, Mitie secured first place in the Sustainability Facilities Management Index (SFMI) ESG audit, highlighting its leadership in sustainable facilities management. The company earned full marks in 20 of 23 ESG categories, including Energy Reduction, Board Commitment and Supply Chain Management. It also excelled in Decarbonisation, Social Value, Employee Wellbeing and Risk Management, demonstrating a strong integration of sustainability across operations and a commitment to positive environmental and social impact.
The SFMI is the only sustainability benchmark for the UK’s facilities management sector. The ranking is compiled following three independent audits. These assess performance across 23 criteria, including sustainability, social value, energy, health and safety, employee development and diversity. In order to achieve the Platinum Award, organisations must demonstrate leadership across all areas and score 85 points or more.
MSCI is a leading provider of critical decision support tools and services for the global investment community.
In 2024, Mitie was rated AA from MSCI. This is the second highest rating available and means that only 10% of rated MSCI ACWI Index constituents, commercial services and supplies were ranked higher than Mitie.
*The use by Mitie of any MSCI ESG research LLC or It’s affiliates (“MSCI) data, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of Mitie by MSCI. MSCI services and data are the property of MSCI or its information providers, ad are provided ‘As is’ and without warranty. MSCI names and logos are trademarks of MSCI.
CDP is the world’s leading environmental disclosure programme. In 2024, Mitie was one of only 515 organisations globally to receive an ‘A’ score. This places Mitie in the top 2% worldwide. The recognition reflects Mitie’s leadership in climate change mitigation, water security and deforestation risk management.
With support from the Supply Chain Sustainability School and Rio Learn, who specialise in teaching accessible sustainability skills, Mitie has developed an education programme called Action Now.
Action Now focuses on getting sustainability to the frontline. The scheme provides a quarterly focus on areas of environmental learning including carbon, energy and biodiversity, social value with a focus on modern slavery, circular economy and resource efficiency, and sustainable procurement. The aim of this campaign is for all our 76,000 employees to have access to information and resources that provide a good understanding of environmental issues. To date, our learning activities have been completed over 10,000 times.
Greenhouse Gas (‘GHG’) Emissions as detailed in the 2025 Annual Report and Accounts.
Mitie sees the climate emergency as a business-critical issue that needs to be addressed within operations. Mitie’s FY24 global emissions intensity reduced by 14% in the last year to 4.75tonnes CO2e/£million revenue. We attribute these changes to our decarbonisation programme to replace fossil fuelled heating systems with low-carbon heat pumps. It is further noted that Mitie has increased its carbon inventory with some significant acquisitions over this period.
EcoVadis provides business sustainability ratings, intelligence and collaborative performance improvement tools for global supply chains. Mitie is rated with a score of 77 Gold and we are incorporating the Ecovadis measuring solution into our supplier engagement and ESG health check process; both of our top paper manufacturer suppliers have a platinum Ecovadis rating.
- Mitie ID – Mitie Group Plc
Sedex is one of the world’s leading ethical trade service providers, working to improve working conditions in global supply chains. They provide practical tools, services and a community network to help companies improve their responsible and sustainable business practices, and to source responsibly.
- Mitie ID – Company Reference: ZC1049314
- Company Type: Supplier (B Member)
- Company Name (Local Language): Mitie Group (Utilyx Ltd)
Water is a precious, finite resource and we recognise that in our day-to-day operations. We have committed to reducing Mitie’s water consumption through continual improvement. Our water management strategy stems from our Integrated Management System, which meets the requirements of BS EN ISO 14001:2015. It also aligns with an environmental Aspects and Impacts Register specific to our service delivery. This ensures our business procedures and processes are carefully monitored, measured, and controlled to promote continual improvement in environmental performance.
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