Insights & white papers

There are two sides of security when we talk about artificial intelligence; how the technology can protect facilities operations, and how to safeguard the AI itself. By Cijo Joseph and John Cruise When we’re…

Threats to the organisation’s CEO are coming thick and fast. A shadowy group of ‘activists’ is plotting to compromise digital security and threatening a violent attack, with a warning to be careful outside the…

As AI plays an ever-growing role in all areas of facilities management, we look at how Mitie plans to use it to support its People function and strategy – providing intelligence services to those…

The Government has been very clear about UK carbon reduction targets. Organisations must play their part in achieving a 68% reduction by 2030. Prime Minister Sir Keir Starmer has further pledged to reach an…

Enhancing margins is one of those perennial problems for many organisations. With costs rising, crowded markets and a generally challenging business landscape, how can margins realistically be increased? I’m a fir…

As AI transforms the facilities management industry, we look at the importance of ethical use – and how you can implement a strategy that guarantees it. By Gareth Rees, Director of Enterprise Technology, and…

By Mike Gibson, Managing Director (Local Government and Education) Local authorities across the UK are facing a complex and ever-growing list of challenges. Budgets are tightening. Infrastructures are ageing. All th…

In an organisation like Mitie with 72,000 colleagues, diversity is a given. Our core values rightly include: ‘Our diversity makes us stronger.’ This is so true – we have a rich melting pot of…