ESG oversight
A strong governance framework is fundamental to the delivery of our ESG programmes.
Our four-tier governance structure enables us to implement initiatives effectively; assess impacts and associated risks; identify opportunities for further business growth; provide end-to-end oversight of ESG matters, spanning environmental, sustainability and social value priorities; and maintain regular reporting to the Board.
We have embedded a culture of continuous improvement to sustain our leadership position across the ESG agenda. Through the scale of our operations and the strength of our partnerships with leading organisations, we are well placed to influence positive change. Our Plan Zero environmental, and Plan Thrive social mobility initiatives allow us to mitigate climate-related impacts while enhancing social value outcomes in the communities we serve.
Governance framework
Board
The Board has overall responsibility for social, sustainability, environmental and climate-related matters, including Task Force on Climate-related Financial Disclosures (TCFD) risks and opportunities. It reviews climate-related risks and opportunities as part of its principal risks and business strategy considerations.
Key achievements in FY26:
- Monitored progress against social value and climate-related goals and targets
- Reviewed and approved the new ESG strategy and targets to FY31
- Reviewed and approved TCFD and principal risks and uncertainties
- Refreshed the Board’s approach to improve our two-way communications through our colleague listening strategy, focusing on hearing from and acting on colleague feedback
ESG Committee
Chaired by Non-Executive Director Salma Shah, our ESG Committee has oversight for social value, sustainability, environmental and climate-related matters, including TCFD risks and opportunities. Its key responsibilities are:
- Formal reporting of climate-related risks and opportunities
- Developing the new ESG strategy and targets on behalf of Mitie
- Ensuring Mitie conducts its business in a responsible way to achieve a positive impact on the people, environment and the communities in which it works
- Engages stakeholders to understand expectations and concerns regarding climate change and communicates the Group’s efforts to address them
Key achievements in FY26:
- Embedding Mitie’s Double Materiality Assessment (DMA) results into strategies across the business
- Engagement with our supply chain to ensure alignment with the Group’s science-based target approach
- Ongoing review of our Net Zero progress and incorporation of carbon reduction initiatives
- Reviewed our carbon credits and renewable energy governance framework
- Increased the number of apprenticeships across Mitie
- Reviewed and approved Mitie’s Climate Change Risk Assessment document (TCFD risks and opportunities)
ESG Risk Group
The ESG Risk Group meets quarterly in line with the Risk Committee, and reports to the ESG Committee. Its members represent Sustainability, Legal, Finance, Risk, Procurement and Investor Relations. Its key responsibilities include:
- Overseeing and directing the ESG Working Groups
- Reviewing and mitigating identified climate-related risks
- Realising climate-related opportunities
- Updating Mitie’s Climate Change Risk Assessment matrix on RiskSafe (TCFD risks and opportunities)
Key achievements in FY26:
- Undertake continual improvement actions for the sustainability statement in line with CSRD requirements
- Improved engagement with supply chain to influence the uptake of environmental initiatives that work towards a 1.5ºC trajectory
- Identified opportunities to expand Mitie’s commercial decarbonisation offering to our customers
- Updated the risk matrix to incorporate further mitigation measures
- Further development of physical and transional scenario analysis
- Ongoing review of future regulatory requirements
ESG Working Groups
The ESG Working Groups cover the wider ESG agenda, including environment, labour and human rights, business ethics and sustainable procurement. They meet quarterly and report to the ESG Risk Group. Their members include ESG team members and operational managers from across the Group. Their key responsibilities include:
- Identifying and delivering actions to achieve Mitie’s Plan Zero initiative objectives that elimiate fossil fuels, reduce waste, lower energy consumption, uplift nature-positive habitats and drive down carbon emissions
- Identifying and delivering actions to achieve Mitie’s Plan Thrive initiative focused on improving lives and strengthening communities through employment, skills, wellbeing, and community investment
- Continuous improvement of Mitie’s Climate Change Risk Assessment (TCFD risks and opportunities) incorporating further scenario analysis
Key achievements in FY26:
- Integrating improved data capture processes into supplier management information
- Improved sustainable commuting engagement and reporting
- Development of new strategic targets and operational metrics, incorporating new biodiversity and waste targets
Governance framework
Board
The Board has overall responsibility for social, sustainability, environmental and climate-related matters, including Task Force on Climate-related Financial Disclosures (TCFD) risks and opportunities. It reviews climate-related risks and opportunities as part of its principal risks and business strategy considerations.
Key achievements in FY26:
- Monitored progress against social value and climate-related goals and targets
- Reviewed and approved the new ESG strategy and targets to FY31
- Reviewed and approved TCFD and principal risks and uncertainties
- Refreshed the Board’s approach to improve our two-way communications through our colleague listening strategy, focusing on hearing from and acting on colleague feedback
ESG Committee
Chaired by Non-Executive Director Salma Shah, our ESG Committee has oversight for social value, sustainability, environmental and climate-related matters, including TCFD risks and opportunities. Its key responsibilities are:
- Formal reporting of climate-related risks and opportunities
- Developing the new ESG strategy and targets on behalf of Mitie
- Ensuring Mitie conducts its business in a responsible way to achieve a positive impact on the people, environment and the communities in which it works
- Engages stakeholders to understand expectations and concerns regarding climate change and communicates the Group’s efforts to address them
Key achievements in FY26:
- Embedding Mitie’s Double Materiality Assessment (DMA) results into strategies across the business
- Engagement with our supply chain to ensure alignment with the Group’s science-based target approach
- Ongoing review of our Net Zero progress and incorporation of carbon reduction initiatives
- Reviewed our carbon credits and renewable energy governance framework
- Increased the number of apprenticeships across Mitie
- Reviewed and approved Mitie’s Climate Change Risk Assessment document (TCFD risks and opportunities)
ESG Risk Group
The ESG Risk Group meets quarterly in line with the Risk Committee, and reports to the ESG Committee. Its members represent Sustainability, Legal, Finance, Risk, Procurement and Investor Relations. Its key responsibilities include:
- Overseeing and directing the ESG Working Groups
- Reviewing and mitigating identified climate-related risks
- Realising climate-related opportunities
- Updating Mitie’s Climate Change Risk Assessment matrix on RiskSafe (TCFD risks and opportunities)
Key achievements in FY26:
- Undertake continual improvement actions for the sustainability statement in line with CSRD requirements
- Improved engagement with supply chain to influence the uptake of environmental initiatives that work towards a 1.5ºC trajectory
- Identified opportunities to expand Mitie’s commercial decarbonisation offering to our customers
- Updated the risk matrix to incorporate further mitigation measures
- Further development of physical and transional scenario analysis
- Ongoing review of future regulatory requirements
ESG Working Groups
The ESG Working Groups cover the wider ESG agenda, including environment, labour and human rights, business ethics and sustainable procurement. They meet quarterly and report to the ESG Risk Group. Their members include ESG team members and operational managers from across the Group. Their key responsibilities include:
- Identifying and delivering actions to achieve Mitie’s Plan Zero initiative objectives that elimiate fossil fuels, reduce waste, lower energy consumption, uplift nature-positive habitats and drive down carbon emissions
- Identifying and delivering actions to achieve Mitie’s Plan Thrive initiative focused on improving lives and strengthening communities through employment, skills, wellbeing, and community investment
- Continuous improvement of Mitie’s Climate Change Risk Assessment (TCFD risks and opportunities) incorporating further scenario analysis
Key achievements in FY26:
- Integrating improved data capture processes into supplier management information
- Improved sustainable commuting engagement and reporting
- Development of new strategic targets and operational metrics, incorporating new biodiversity and waste targets