As one of Mitie’s integrated suppliers, Retinue plays a critical role in delivering responsible recruitment, workforce compliance and social value across our operations. Operating across 380 Mitie contracts in 2025, the partnership shows how close supplier collaboration can generate real environmental, social and governance impact alongside strong business performance.

Managing compliance at scale

Recruiting and deploying large numbers of workers across diverse locations brings real challenges, around compliance, ethical recruitment and workforce wellbeing. Mitie and Retinue have built robust processes to address them, including comprehensive compliance checks, supplier assurance activity and modern slavery risk management.

Widening access to employment

Beyond workforce management, the partnership delivers meaningful social value by widening access to employment. Working with organisations including Jobcentre Plus, Communities and Housing Investment in People (CHIP), Skills Academy and the Mitie Foundation, Retinue helps connect underrepresented groups with sustainable employment opportunities.

Partnerships across 16 Jobcentre Plus locations in England and Scotland have supported the onboarding of temporary workers, while referral programmes and community initiatives have helped create routes into work for people facing employment barriers.

Supporting diversity and environmental ambition

Retinue also supports Mitie’s diversity, equity and inclusion commitments through workforce monitoring, supplier diversity programmes and the promotion of SME and VCSE participation across the supply chain. Environmentally, Retinue has achieved EcoVadis accreditation and committed to reaching Net Zero by 2045 – aligning closely with Mitie’s own sustainability ambitions.

Together, Mitie and Retinue demonstrate how integrated supplier partnerships can deliver more than operational value, creating measurable ESG benefits for customers, communities and colleagues alike.